Chimes Aviation Academy ("CAA") is committed to safeguarding your privacy. We collect personal information such as your name, email address, phone number, and other relevant data when you enroll in our courses, request information, or engage with our services. This information is essential for providing personalized services and ensuring effective communication. We may also collect non-personal data, such as your IP address and browser type, to improve user experience on our website. All information collected is handled with the utmost confidentiality and in compliance with legal standards.

The personal information we collect is used to fulfill your requests for our aviation training services, process payments, and maintain academic records. We also use this data to communicate important updates regarding your training, special offers, or changes in our policies. Furthermore, your information helps us to tailor our services to better meet your needs and enhance your learning experience at CAA. We may also use this data to conduct research and analysis to improve our offerings. At all times, we ensure that your personal information is used in a manner that respects your privacy.

CAA employs robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use encrypted databases and secure servers to store all sensitive information. Access to personal data is restricted to authorized personnel only, and regular audits are conducted to ensure compliance with our security protocols. Additionally, we implement industry-standard practices such as SSL encryption on our website to protect data transmission. Despite our best efforts, we acknowledge that no system is entirely foolproof, but we continuously strive to enhance our security measures.
Your personal information is shared with third parties only when it is necessary to provide the services you have requested or to comply with legal obligations. These third parties may include payment processors, academic partners, and regulatory bodies such as the Directorate General of Civil Aviation (DGCA). We ensure that any third-party service providers adhere to strict privacy standards and use your information solely for the purpose of performing their services. We do not sell, rent, or trade your personal information with any outside parties for marketing purposes. Any sharing of information is done with your consent and in your best interest.
CAA’s website uses cookies and similar tracking technologies to enhance your browsing experience and gather data about site traffic and user interactions. Cookies are small text files stored on your device that help us recognize you on subsequent visits. These technologies allow us to personalize content, remember your preferences, and analyze website performance. You have the option to disable cookies through your browser settings, but this may affect the functionality of our website. We also use third-party analytics tools that employ cookies to collect aggregate data, ensuring that our website remains user-friendly and effective.
CAA is dedicated to protecting the privacy of children and does not knowingly collect personal information from individuals under the age of 18 without parental consent. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it from our records. Our services are intended for adults and those who have attained the legal age to engage in pilot training programs. We encourage parents and guardians to monitor their children's online activities and educate them about safe internet practices. Any data collected with parental consent is handled with the same level of security and care as all other personal information.
You have the right to access, correct, or delete your personal information held by CAA at any time. If you wish to review the data we have on file, you can request a copy by contacting our Data Protection Officer. Additionally, if any of your information changes or you believe our records are incorrect, you have the right to request corrections. We will respond to all requests promptly and ensure that any updates are made in a timely manner. You also have the right to withdraw consent for the use of your personal data, subject to legal and contractual restrictions.
CAA retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Once your data is no longer required, we will securely delete or anonymize it, ensuring that it cannot be reconstructed or used in any way. We periodically review our data retention practices to ensure compliance with applicable laws and to adapt to new regulations. By retaining your data only as long as needed, we minimize the risk of unauthorized access or misuse. This approach reflects our commitment to responsible data management. [email protected].
CAA may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on our website with an updated effective date, and we encourage you to review this policy regularly. If we make significant changes to how we handle your personal information, we will notify you directly through the contact information you have provided. Continued use of our services following the update constitutes your acceptance of the revised policy. Our commitment to transparency ensures that you are always informed about how your data is managed.
Our website may contain links to third-party sites that are not operated by CAA. These links are provided for your convenience, and we do not have control over the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit before providing personal information. CAA is not responsible for the protection of any data you share with third-party websites. The inclusion of these links does not imply endorsement or association with the third-party sites. Your interactions with these sites are governed by their respective privacy policies.
CAA may transfer your personal information to countries other than your own for processing and storage. These countries may have different data protection laws than your home country, but we take steps to ensure that your privacy rights continue to be protected. All international data transfers are carried out in compliance with applicable data protection laws, and we use standard contractual clauses or other legal mechanisms to safeguard your information. By using our services, you consent to the transfer of your data to countries outside of your residence. We remain committed to protecting your data regardless of where it is processed.
When you provide us with your contact information, you may also choose to receive marketing communications from CAA regarding our services, events, and promotions. You have the right to opt-out of these communications at any time by following the unsubscribe instructions in the email or contacting us directly. We respect your preferences and will ensure that your decision to opt-out is processed promptly. We may still send you non-marketing communications related to your enrollment or other services you have requested. Your consent to receive marketing communications is entirely voluntary and can be withdrawn at any time.